What is Institutional Digital Capability?

If you are reading this in search of a definitive answer, I am sorry, you will not find one here. This post is not based on months of arduous, thorough, rigorous research, it is based solely on my own experience and conversations I have had at a Jisc Digital Capability Service Modelling workshop. This post, and its content,…

ICT vs. Educational Technologists

Relationships between departments, in any sector, can be difficult and HE is no exception. But this came as a bit of a surprise to me whilst enjoying a tipple in the evening at the UCISA Support Services Group conference. Apparently some ICT staff are not keen on the educational technologists at their institution. I’ve used the…

Jisc Connect More 2016 – Nottingham

There is so much brilliant practice going on around the UK. It was great to hear from the FE and skills sectors as they are often neglected. This was my first Jisc Connect More event and I hope it won’t be the last. Connect More was opened by John Potter, head of Jisc south and east. John…

UCISA SSG16 Day 3: Thinking, Hacking, Brilliance

Day three ends on a high. Today has been about thinking differently. I think I’ll leave thinking differently. Considering I was not sure I’d enjoy SSG I sit here sad it’s over.   TOPdesk It’s not just for IT! Sandra Gillham, IT Service Desk Manager, Keele University and Hannah Price, Senior Consultant, TOPdesk Sandra found…

UCISA SSG16 Day 2: Boxes, Bees, Dance

UCISA SSG continues to surprise me on day two. There was a bit about shiny stuff, a word from our students, a bit about processes, a bit about bees and some fervent dancing. Thinking outside the Box. How a little bit of box made a big difference Chris Dixon, Head of Operations, Lancaster University and Valerie Focke,…

UCISA SSG16 Day 1: People, Service, Duty

This is my first UCISA Support Services Group conference. It has always been, in my mind, “not for me”. It has always struck me as being for ICT professionals. That the presenters and attendees will not speak my language. I imagined it being full of tedious sessions with people droning on about their latest implementation…

Stop moaning, start doing.

We spend a lot of time moaning about what our staff can’t do. We spend just as much time asking why they aren’t doing something about it. So what can we do? Well how about we stop moaning and start doing something? How about we start supporting our staff instead of bringing them down. I have…

The Employability Misconception

There is a misconception amongst our students that a degree will guarantee a job. I realised this belief is probably a huge factor that contributes to the worrying behaviours I wrote about in my last post Students: I’m worried about you. There is a belief, or misguided hope at least, that a degree will guarantee a…

Students: I’m worried about you

I’m worried about students and I’m worried about education. There has been a move over the past few years that has seen students lose site of the reason they attend University. Perhaps I’m just an idealist. Education is the most powerful weapon which you can use to change the world. Nelson Mandela Learning to Pass the Assessment This…

I am not a specifically identified key individual

“The dinner is limited to a short list of specifically identified key individuals and so I’m sorry but Kerry would be unable to join us”. These are the words I recently received in an email. I don’t object to them. It’s true, I’m not, nor am ever likely to be, a key individual (although key…

Should we employ staff who don’t have digital skills?

The question posed in the title of this post is a fair one. Why are we employing people who don’t have the digital skills that are needed to cope in today’s ‘digital world’? It’s a question raised with increasing frequency and one that deserves some serious thought. I should start by saying that I fundamentally disagree with…