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Tag: Service Desk

UCISA SSG16 Day 2: Boxes, Bees, Dance

UCISA SSG continues to surprise me on day two. There was a bit about shiny stuff, a word from our students, a bit about processes, a bit about bees and some fervent dancing. Thinking outside the Box. How a little bit of box made a big difference Chris Dixon, Head of Operations, Lancaster University and Valerie Focke, […]

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